Documents to download

Regulations and information materials. For sellers, buyers and partners.

Sellers

  • Terms and conditions of the PayU System – download
  • Annex no 1 (list of types of goods and services forbidden to trade in) – download
  • Annex no 2 (complaints procedure) – download
  • Annex no 3 (trademark guidelines) – download
  • Terms and conditions of electronic payments service – download
  • New merchant agreement – download
  • Further guidance – download
  • Start cooperation with PayU – download
  • First steps with PayU (seller’s guide) – download
  • Guide to site elements – download
  • Payment methods (list) – download
  • Payment methods (bar) – download
  • Terms and conditions of pay by payment card service – download
  • Guidelines on security of payment data processing  – download 
  • Terms and conditions of mobile mTransfer service – download
  • Requirements and recommendations relating to PayU Express service – download
  • Requirements and recommendations relating to recurring payments – download
  • Application form for change of a bank account number in PayU system – download
  • Chargeback – download
  • Level of Interchange – download
  • Agreement on assignment – download
  • PSD – download
  • PCI DSS AoC – PayU Poland 2020 – download

 

User Experience guide

 

  • „User Experience” guide – Polish – download
  • „User Experience” guide – Czech – download
  • „User Experience” guide – Russian – download
  • „User Experience” guide – Romanian – download
  • „User Experience” guide – Turkish – download

Buyers

  • Terms and conditions of a single payment transaction in PayU – download